Peran public relation dalam meningkatkan citra perbankan syariah di Indonesia
Abstract
The development of Islamic banking in Indonesia shows a positive trend, as public awareness of an economic system based on Islamic values increases. However, despite this growth, challenges remain in building a positive image of Islamic banking in the public eye. This study aims to analyze the role of Public Relations (PR) in improving the image and public trust in Islamic banking. The research method used is a desk study, reviewing various relevant literature, scientific journals, and secondary data. Therefore, PR plays a crucial role in strengthening the image and sustainability of Islamic banking in Indonesia. Support from the government, regulators, and financial institutions is needed to expand Islamic financial literacy nationally so that Sharia values and principles can be more widely accepted.
Downloads
References
bdillah, Moh. R., & Hasan, I. (2025). The Influence of Digital Marketing, Online Customer Review, and Trust on Customer Decisions to Save in Islamic Banks with Savings Inclination as a Mediating Variable (A Study on Customers of Bank Syariah Indonesia in Malang City). CASHFLOW CURRENT ADVANCED RESEARCH ON SHARIA FINANCE AND ECONOMIC WORLDWIDE, 4(2), 150–159. https://repository.uin-malang.ac.id/23678/
Aini, S. N. (2024). The Influence of Spiritual Leadership and Self Efficacy on Work Engagement Mediated by Character Building in Students’ Islamic Boarding School Organizations. 9(2). https://repository.uin-malang.ac.id/23795/
Devi, H. A. N. (2024). Public relation sebagai alat komunikasi dalam memperluas jangkauan perbankan syariah.
Gunawan, R. (2024). Peranan public relations influencer terhadap perilaku nasabah dalam menggunakan mobile banking Bank Syariah Indonesia (BSI).
Khamalia, Y. N. (2024). Peran public relation dalam meningkatkan transparansi operasional perbankan syariah.
Meirisha, P. J. (2024). Strategi Public Relation Bank Syariah dalam Menghadapi Tantangan di Era Digital: Literature Review. 1(1).
Minarni, M., Slamet, S., & Munir, M. (2025). A qualitative case study on productive zakat and pentahelix-based empowerment: Insights from BAZNAS Malang Regency. Journal of Islamic Economics Lariba, 11(1), 429–454. https://repository.uin-malang.ac.id/24255/
Muhammad Rafid Alfattah & Sa’diyah El Adawiyah. (2024). Manajemen Krisis Bank Syariah Indonesia Dalam Membentuk Citra Positif. TUTURAN: Jurnal Ilmu Komunikasi, Sosial dan Humaniora, 2(2), 13–23. https://doi.org/10.47861/tuturan.v2i2.910
Ramadhan, A. Z. (2024). Peran strategis public relations dalam meningkatkan reputasi perbankan syariah di era digital.
Tegambwage, A. G., & Kasoga, P. S. (2023). Determinants of customer loyalty in Islamic banking: The role of religiosity. Journal of Islamic Marketing, 14(12), 3150–3167. https://doi.org/10.1108/JIMA-12-2021-0396
Trisnantari, H. E., Gufron, Moh., & Ningsih, P. R. (2024). Strategic Public Relations to Build Public Trust in Islamic Boarding Schools: A Case Study in Indonesia. Tarbawi: Jurnal Keilmuan Manajemen Pendidikan, 10(02), 325–336. https://doi.org/10.32678/tarbawi.v10i02.11541
Wijaksono, D. B. (2022). STRATEGI DIGITAL PUBLIC RELATION BANK SYARIAH INDONESIA PADA MASA COVID-19. Jurnal Ilmu Komunikasi UHO : Jurnal Penelitian Kajian Ilmu Komunikasi dan Informasi, 7(2), 179. https://doi.org/10.52423/jikuho.v7i2.24250
Copyright (c) 2025 Risalatul Faricha

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work’s authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal’s published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.



