Observasi layanan perbankan syariah untuk memenuhi kepuasan nasabah

Kegiatan Observasi Publik Relation Pelaksanaan Kegiatan Di KCP Malang Sutoyo

  • Akhmad Syifaul Janan Program Studi Perbankan Syariah, Universitas Islam Negeri Maulana Malik Ibrahim Malang
Keywords: observation, Islamic bank, Service, Customer

Abstract

This research aims to determine Sharia banking services to its customers. The method is carried out by direct observation. Observation of activities with direct interaction with the community and good circles within the bank. The object of research is Bank Syariah Indonesia, Sutoyo Sub-Branch Office, Malang City. The results of this research indicate that Bank Syariah Indonesia, Sutoyo Sub-Branch Office, Malang City provides good banking services to its customers in accordance with sharia principles.

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References

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Published
2024-03-31
How to Cite
Janan, A. (2024). Observasi layanan perbankan syariah untuk memenuhi kepuasan nasabah. Maliki Interdisciplinary Journal, 2(3). Retrieved from https://urj.uin-malang.ac.id/index.php/mij/article/view/6019
Issue
Vol 2 No 3 (2024): MARCH
Section
Articles

Copyright (c) 2024 Akhmad Syifaul Janan

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