APRELIA, Nala Widya. Peran pelatihan public speaking untuk meningkatkan pelayanan karyawan bank. Maliki Interdisciplinary Journal, [S. l.], v. 2, n. 12, 2024. Disponível em: https://urj.uin-malang.ac.id/index.php/mij/article/view/11092. Acesso em: 19 aug. 2026.