Implementasi manajemen risiko reputasi dalam perbankan syariah di era digital

Studi kasus bank NTB Syariah

Authors

  • Dieva Rullyeza Chelsealia Putri Program Studi Perbankan Syariah, Universitas Islam Negeri Maulana Malik Ibrahim Malang

Keywords:

Reputational risk, Islamic banking, Bank NTB Syariah, risk management, digitalization

Abstract

The development of digital technology has had a significant impact on the banking industry, including Islamic banking in Indonesia. Digitalization increases service efficiency, but also gives rise to various risks, one of which is reputational risk. This risk is closely related to the level of public trust in banks. This study aims to analyze reputational risk in Islamic banking through a case study of Bank NTB Syariah. The method used is a qualitative approach with a literature review. The results show that reputational risk can arise from weak digital security systems and imprudent financing practices. The case of Bank NTB Syariah, which suffered losses of Rp274.4 billion due to cyberattacks and problematic financing, serves as clear evidence of the importance of integrated risk management. Therefore, strategies to strengthen digital security, improve financing governance, and transparent communication are needed to maintain public trust.

Downloads

Download data is not yet available.

Downloads

Published

2026-04-22

How to Cite

Putri, D. R. C. (2026). Implementasi manajemen risiko reputasi dalam perbankan syariah di era digital: Studi kasus bank NTB Syariah. Maliki Interdisciplinary Journal, 4(6), 1201–1212. Retrieved from https://urj.uin-malang.ac.id/index.php/mij/article/view/25467

Issue

Vol. 4 No. 6 (2026): JUNE

Section

Articles

License

Authors who publish with this journal agree to the following terms:

  • Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work’s authorship and initial publication in this journal.
  • Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal’s published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
  • Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.