Pemodelan faktor-faktor yang mempengaruhi keputusan pembelian konsumen dalam e-commerce menggunakan regresi linier dalam konteks studi kasus e-commerce Shopee

  • Nenden Nuraeni Program Studi Teknik Informatika, Universitas Islam Negeri Maulana Malik Ibrahim Malang
Keywords: E-Commerce, Purchase Decision, Service Quality, Voucher, Regression Analysis

Abstract

In the rapidly evolving e-commerce era, this research delves into key factors influencing consumer purchasing decisions on the Shopee platform. Through linear regression analysis and online surveys of 30 active Shopee users in Indonesia, the study highlights the significant roles of service quality and voucher types in shaping purchasing decisions. While product information and customer reviews prove insignificant, Model 4 stands out as the preferred choice with superior statistical performance. These findings offer practical guidance for e-commerce stakeholders to enhance service strategies and voucher promotions. Academically, the research contributes to understanding consumer behavior in the digital age.

Downloads

Download data is not yet available.

References

Erfin, M. M., Mufiddin, R., & Zaman, S. (2022). Optimasi Konten Pemasaran dan Platform Online dengan Teknik Search Engine Optimization. Jurnal Teknik Informatika Dan Sistem Informasi, 8(3). https://doi.org/10.28932/jutisi.v8i3.5468

Feng, L., Yang, Y., & Lv, J. (2023). The effect of online reviews’ information on quality and pricing decisions. Managerial and Decision Economics, 44(7), 4082–4098. https://doi.org/10.1002/mde.3941

Ibrahim, S. (2023). Impact of online reviews on consumer purchase decisions in E-commerce platforms. International Journal For Multidisciplinary Research, 5(3). https://doi.org/10.36948/ijfmr.2023.v05i03.3687

Juan, P. H. (2023). The study of the factors influencing consumers’ satisfaction in Shopee. International Journal of Tourism and Hospitality in Asia Pasific, 6(1). https://doi.org/10.32535/ijthap.v6i1.2172

Mittal, M., Singh, H., Chauhan, S., & Gupta, S. (2023). Role of Online Shopping Websites in Consumer Satisfaction Based Statistical Analysis. 2023 IEEE 12th International Conference on Communication Systems and Network Technologies (CSNT), 945–949. https://doi.org/10.1109/CSNT57126.2023.10134744

Poisson, D. C. (2018). The effectiveness of coupons on the restaurant consumers’ purchase decision. Journal of Foodservice Business Research, 21(3), 280–296. https://doi.org/10.1080/15378020.2017.1399048

Rathod, K. (2023). Purchasing Decisions in Terms of Perceived Quality and Product Knowledge towards Electrical Products. International Journal of All Research Education and Scientific Methods, 11(06), 1732–1736. https://doi.org/10.56025/IJARESM.2023.2206231313

Reptiningsih, E. (2023). Assessing the Shopee Consumer Decision Model. Innovation Business Management and Accounting Journal, 2(2), 87–92. https://doi.org/10.56070/ibmaj.v2i2.45

Schuberth, F., Rademaker, M. E., & Henseler, J. (2023). Assessing the overall fit of composite models estimated by partial least squares path modeling. European Journal of Marketing, 57(6), 1678–1702. https://doi.org/10.1108/EJM-08-2020-0586

Sharma, S. (2023). Managing Product Reviews: A Comprehensive Guide for Brands and Businesses. CSMFL Publications. https://doi.org/10.46679/9788195732265

Varga, M., & Albuquerque, P. (2023). The Impact of Negative Reviews on Online Search and Purchase Decisions. Journal of Marketing Research. https://doi.org/10.1177/00222437231190874

PlumX Metrics

Published
2024-06-30
How to Cite
Nuraeni, N. (2024). Pemodelan faktor-faktor yang mempengaruhi keputusan pembelian konsumen dalam e-commerce menggunakan regresi linier dalam konteks studi kasus e-commerce Shopee. Maliki Interdisciplinary Journal, 2(6), 1914-1928. Retrieved from https://urj.uin-malang.ac.id/index.php/mij/article/view/8043
Section
Articles